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All Agents Articles
Answering your first ticket.
Zoho Desk packs a bunch of features that are expressly there to help you respond to tickets smartly. The first of these, you've already discovered: Auto-Suggest Articles. Zoho Desk pulls up relevant articles on the ticket's content—so you can save ...
Introducing Google Home
Meet Google Home. On call, 24/7. Ask it questions. Tell it to do things. It’s your own Google, always ready to help. From enjoying your favorite music to hearing the morning news, from checking traffic to adjusting your thermostat, you can ask Google ...
Introducing Google Home Mini
Meet Google Home Mini, powered by the Google Assistant. The original Google Home gives you hands-free help, and the new Google Home Mini lets you experience it in more places. Whichever you choose, you can get answers, enjoy your entertainment, ...
Introducing Google Home Max
Built for sound. Inside and out.Google Home Max brings the power of Google to music lovers. Fill even the biggest room in your room with rich, immersive sound. Google Home Max automatically tunes itself so you can place it anywhere in the room. Ask ...
Introducing Smart Sound, a dynamic sound experience for Google Home Max
Google Home Max is our first speaker with Smart Sound, a new audio experience where your speaker adapts to your environment, content, and tastes. Room EQ and Media EQ are two Smart Sound features. Room EQ Once you set up Max, Room EQ measures the ...
Set up your Google Home device
What you need to get started A Google Home device. Latest version of the Google Home app Google Home app. Latest version of Google app (Android only. Download it here). A Google account. A mobile device or tablet. The compatible mobile device or ...
What's in the Google Home device box?
Let's take a look at what's in the Google Home, Google Home Mini, or Google Home Max box. Google Home Inside the box, you'll find Google Home, a power cable, and a Quick Start Guide. Power cable: The power cable provides power to Google Home. One end ...
Google Home and Google Home Mini: A Quick Start Guide
Can't wait to start using Google Home or Google Home Mini? This quick start guide will have all set up and running in a few simple steps. Step 1. Plug the power cable into your Google Home device Note: Only use the power cable that came in the ...
Explore what you can do with Google Home
Google Home makes life easier by helping you do things like access media, manage your tasks, and plan your day — using only your voice. Watch or listen to media Music — Play music from popular music services by artist, song, genre, album, playli1st, ...
Supported apps & partners on Google Home
You can use the following apps and partners with Google Home. Control by voice Audio Google Play Music Free and Premium YouTube Music (US and Australia only) Spotify Free and Premium Pandora (US only) TuneIn iHeartRadio Smart home control 1,500+ home ...
Preview Program overview
The Preview Program is a user opt-in channel that updates your Chromecast or Google Home with the latest firmware version before it is made broadly available. This gives members of the program early access to features and improvements on their ...
Control volume of Google Home
There are several ways to control the volume of the Google Assistant, your media, timers, and alarms on Google Home. Control volume by voice Control volume using these voice commands. To do this: Say "Ok Google or “Hey Google,” then: What Google Home ...
Ask your Google Assistant to do multiple things at once
You can do two things at once by combining two supported voice queries. Make sure to say "and" between the two queries. For example, you can say: "Hey Google, turn up the volume and play music." "Hey Google, what time is it and what is the weather?" ...
Google Home specifications
Here are the specifications for Google Home, Google Home Mini, and Google Home Max. Dimensions Diameter: 3.79 in (96.4 mm) Height: 5.62 in (142.8 mm) Power cable: 70.8 in (1.8 m) Weight Device: 1.05 lbs (477 g) Power adapter: 4.58 oz (130 g) Colors ...
Minimum OS requirements for Google Home and Google Home Mini
Here are the minimum OS requirements for Google Home and Google Home Mini. Mobile device operating system (OS) requirements Use the Google Home app on compatible mobile devices to set up your Google Home device. The Google Home app is compatible with ...
Google Home and the European Commission Regulation
Google Home complies with European Commission Regulation (EC) No 1275/2008 as a networked equipment with high network availability (HiNA equipment and equipment with HiNA functionality). Standby Power Consumption N/A Time to standby N/A Networked ...
Jokes, trivia, games, & other fun for testing
Lighten up your day or test your trivia smarts with jokes, trivia, games, and other fun on Google Home. Try these out! Say "Hey Google," then... Games with your Google Assistant "Play Lucky Trivia" "Crystal Ball" "Mad Libs" "Play the name game with ...
Get stock market & finance information
With Google Home, you can get information on your individual stocks and portfolio as well as stay on top of the global market and economy. Ask for stock and market updates To do this: Say "Ok Google" or “Hey Google”, then... What Google Home will say ...
Facts & info, dictionary, unit conversions, & more
Google Home can help you find answers for many of your daily questions, including calculator, translations, unit conversions, nutrition, dictionary, and more. Note: SafeSearch helps block explicit images, videos, and websites from Google Search ...
Set & manage alarms
Never run late or miss a flight or meeting. You can set and manage alarms with just your voice. Set and manage alarms To do this: Say "Ok Google" or “Hey Google”, then... What Google Home will say or do: Set new alarm "Set alarm for 6am tomorrow” ...
Set & manage timers and sleep timers
Set and manage a timer for cooking, game time, laundry, and even sleep. It’s great for the kitchen, but can be used in the living room, bedroom, and more! General timers Timer alert sounds will only be played from the internal Google Home speaker and ...
Smart home control upgrade for Google Home
We’re rolling out a software update to help you continue to use smart home devices and try new features on Google Home. To check if your Google Home requires this update, say a command like “Ok Google, turn on the lights” and you may receive a ...
Stream your security camera using Google Home
Keep an eye on what matters by streaming your security camera on your TV using Google Home and Chromecast or a TV with Chromecast built-in. What you need Security camera set up with the partner app Chromecast or TV with Chromecast built-in Google ...
Turn on your Christmas tree lights with Google Home
Tired of searching under your tree for the Christmas lights and wall plug? With Google Home, Google Home Mini and a compatible smart plug, you can turn on your Christmas tree lights with just your voice! What you need Google Home or Google Home Mini ...
What happened to my Keep shopping list?
Starting on April 10, 2017, adding an item to your shopping list will also save to a new primary Google Shopping list. This way you can quickly shop for things you’ve saved. Making Shopping lists accessible from both Google Home and Google Express ...
Create and manage shortcut commands
Shortcuts let you create faster, easier ways to do your favorite things with your Google Assistant. Create a shortcut Open the Google Home app . In the top left corner of the Home screen, tap Menu . Verify that the Google Account that is listed is ...
Find your phone with your Google Assistant
Never lose your phone again! You can ask your Google Assistant to ring or call your phone. What you need Your Android phone needs to be: Turned on Signed in to a Google Account Connected to mobile data or Wi-Fi Visible on Google Play Location is ...
Ask your Assistant to remember things
Get a little help remembering things. Ask your Assistant to remember your mom's favorite cake, your bike locker number, or the last placed you stored your passport. Step 1. Tell your Assistant what to remember Say "Hey Google, Remember that <thing to ...
Set up & manage My Day
Start your day the right way with Google Home. Wake up and hear the information you need without going online or opening your calendar. Step 1. Set up personalization Step 2: Listen to My Day To listen to My Day, say "Ok Google, tell me about My Day" ...
Get traffic & commute information
With Google Home, you can always get to work on time by hearing information about your commute, traffic conditions, and your estimated time of arrival. Step 1: Manage your commute settings You must set the following locations in the Google Home app ...
Get local business information
With Google Home, you can search for local places and ask for important information, like hours of operation or addresses. Ask for local business information Here are some ways to talk with your Google Assistant on Google Home about local places and ...
Remember where you parked your car
ou can ask your Google Assistant to remember where you parked your car. Step 1: Turn on your location When you turn on your location on your phone, your Assistant can give more details about where you parked. On your phone, open the Settings app . ...
Lower the volume of videos and music when using the Google Assistant
To make is easier to talk and listen to your Google Assistant while casting content, your Assistant can automatically lower the volume of videos and music you’re casting to TVs or speakers. This feature is on by default. How it works The volume of ...
Pick a preferred TV or speaker for video and audio playback
You can choose a media playback device that will always play your video and audio without having to include the device's name in your voice command. Set your preferred media playback device Open the Google Home app . In the top right corner of the ...
Turn your TV on and off using Google Home
You can turn your TV on and off using your voice and Google Home. What you need Chromecast connected to Google Home. Here’s how to link TVs to Google Home. Note: Android TV and TVs with Chromecast built-in don't support the TV on/off feature. TV that ...
Cast media control notifications
Control media that's playing on Chromecast (Chromecast, Chromecast Ultra, Chromecast Audio, TVs and speakers with Chromecast built-in) and Google Home devices directly from Cast media control notifications on Android. To see Cast media control ...
Link your music services and set your default service
ou can connect your music and pick a favorite music service as your default. This default service will be used first when possible. Link your music services Make sure your mobile device or tablet is connected to the same Wi-Fi as your Google Home ...
Voice Match and media on Google Home
Why you should use Voice Match Google Home is a shared device and is commonly used by all household members. When each person in the household uses Voice Match, they’ll enjoy a more customized media experience, making the overall media experience ...
Control restricted content
You can block explicit music and video content from YouTube, Google Play Music, and other music/radio services from playing on Google Home and linked devices. YouTube Music and YouTube video search Note: YouTube Music is only available in the U.S. ...
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